AviationGrade AviationGrade
Take a Mock

Privacy Policy

Last updated 24 August 2026

AviationGrade.in (“AviationGrade”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or use https://aviationgrade.in and its related features, including practice tests, exam-preparation tools, question reporting, feedback, and support services (collectively, the “Service”).

AviationGrade is an independent exam-preparation platform. We are not affiliated with, endorsed by, or acting on behalf of the Directorate General of Civil Aviation (“DGCA”), any airline, any cadet programme, or any ground school.

1. Information We Collect

We collect personal data only where it is necessary to provide, improve, secure, or support the Service.

Account Information

When you create an account, we may collect:

  • Your name or display name
  • Email address
  • Password, stored in encrypted or hashed form
  • Optional phone number or WhatsApp number, if you choose to provide it
  • Account preferences

Study and Practice Information

When you use AviationGrade, we may collect:

  • Subjects, topics, and exam categories you select
  • Custom test settings
  • Questions attempted and answers submitted
  • Test scores, accuracy, time spent, revision history, and progress data
  • Weak-topic or performance insights generated from your activity
  • Mock-test and practice-test history

This information helps us provide the Service, show your progress, and improve your study experience.

Feedback, Corrections, and Support

If you report a question, submit feedback, make a suggestion, or contact support, we may collect:

  • Your name or account identifier
  • Your email address
  • The content of your report, feedback, suggestion, or message
  • Any files, screenshots, or information you voluntarily provide

Please do not submit sensitive personal information, including Aadhaar numbers, passport details, medical records, bank details, or official examination credentials, through feedback forms or public suggestion pages.

Technical Information

When you visit the Service, we may automatically collect:

  • IP address
  • Device type and operating system
  • Browser type and browser settings
  • Pages visited and features used
  • Date, time, and duration of visits
  • Referring website or campaign source
  • Error logs, performance data, and security-related activity

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service, keep you signed in, remember preferences, understand site performance, and, where you consent, measure advertising performance.

You can manage or disable cookies through your browser settings. Some essential cookies are necessary for the Service to function properly.

2. How We Use Your Information

We use your information for the following purposes:

  • To create, manage, and secure your AviationGrade account
  • To provide practice tests, custom tests, scores, progress tracking, and study tools
  • To personalise your learning experience based on your selected subjects and test activity
  • To review reported questions, corrections, and feedback
  • To improve the accuracy, quality, usability, and performance of the Service
  • To respond to support requests and communicate with you
  • To prevent fraud, abuse, unauthorised access, and security incidents
  • To comply with applicable laws, legal obligations, and dispute-resolution requirements
  • To send service-related messages, such as account, password, security, or policy updates
  • To send optional study updates, product announcements, or marketing communications where you have consented
  • To measure advertising performance and create relevant advertising audiences where you have consented

We will not use your personal data for a purpose that is incompatible with the purpose for which it was collected without giving you notice and, where required, obtaining your consent.

3. Practice Scores and Official Examinations

AviationGrade is a private practice and exam-preparation platform.

Your practice answers, scores, progress data, custom tests, and mock-test performance are not official DGCA results. We do not send your scores, account data, practice history, or performance information to DGCA, airlines, cadet programmes, recruiters, ground schools, or other educational institutions unless you explicitly request or authorise us to do so.

AviationGrade does not make licensing, hiring, admission, medical, or professional suitability decisions about users.

4. Feedback and Corrections

AviationGrade may allow users to flag questions, report possible errors, or submit suggestions.

Where appropriate, we may use feedback to correct or improve questions, answers, explanations, and learning material. We may publish a correction, updated answer, or clarification in a corrections log or product update.

We will not intentionally publish your email address, phone number, or other direct contact information as part of a public correction or suggestion.

If you submit feedback to a public community page, please avoid including personal information. Content you voluntarily submit to a public community feature may be visible to other users.

5. How We Share Information

We do not sell your personal data.

We may share personal data only where necessary with:

  • Hosting, cloud-storage, database, and infrastructure providers
  • Email, authentication, customer-support, and communications providers
  • Payment service providers, if you purchase a paid plan or feature
  • Analytics providers, where enabled
  • Advertising partners, such as Meta, where you have consented to advertising or measurement cookies
  • Professional advisers, such as lawyers, accountants, auditors, or insurers
  • Government authorities, regulators, law-enforcement agencies, courts, or other parties where required by law
  • A purchaser, successor, or affiliated entity in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business

Service providers may process personal data only on our instructions and only for the purposes described in this Privacy Policy or as required by law.

6. Advertising and Meta Technologies

We may use Meta technologies, including Meta Pixel or similar tools, to understand whether people visit AviationGrade after seeing or clicking an Instagram or Facebook advertisement.

Where enabled and where you provide consent, these technologies may collect information such as:

  • Pages visited
  • Device and browser information
  • Approximate location derived from IP address
  • Advertising campaign or referral source
  • Cookie or advertising identifiers
  • Actions taken on the Service, such as account creation or test activity

This information may be used to measure campaign performance, improve our advertising, and show relevant AviationGrade advertisements to people who have visited our Service.

You can withdraw your consent for non-essential advertising cookies through our cookie settings, where available, or through your browser settings. You can also manage ad preferences through your Meta account settings.

7. International Transfers

Our service providers may store or process information in countries outside India, including Singapore, the United States, or other locations where they operate.

Where personal data is transferred internationally, we take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection laws and that appropriate safeguards are used.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain security, resolve disputes, enforce agreements, and comply with legal obligations.

In general:

  • Account and study data are retained while your account remains active
  • If you delete your account, we will delete or anonymise your personal data within a reasonable period, unless retention is required by law
  • Security logs may be retained for a limited period to detect and investigate misuse or security incidents
  • Support messages, feedback, and correction reports may be retained for as long as necessary to respond to your request, maintain records, or improve the Service
  • Payment and transaction records may be retained for the period required by applicable tax, accounting, or legal requirements

We may retain anonymised or aggregated data that no longer identifies you for research, analytics, product improvement, and reporting purposes.

9. Security

We use reasonable technical, organisational, and administrative safeguards designed to protect personal data from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include secure connections, password hashing, access controls, restricted internal access, monitoring, and use of reputable service providers.

However, no online service, transmission, or storage system can be guaranteed to be completely secure. You are responsible for keeping your password confidential and for notifying us promptly if you believe your account has been accessed without authorisation.

10. Your Choices and Rights

Subject to applicable law, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate, incomplete, or outdated personal data
  • Request deletion of personal data, subject to legal and operational limitations
  • Withdraw consent for optional processing, including marketing communications and advertising cookies
  • Opt out of marketing emails using the unsubscribe link in the email or by contacting us
  • Raise a grievance regarding our handling of your personal data
  • Nominate another person to exercise applicable rights on your behalf if you are unable to do so due to death or incapacity, where permitted by law

To make a request, email help@aviationgrade.in from your registered email address. We may ask for reasonable information to verify your identity before acting on a request.

We will respond within the timeframe required by applicable law.

11. Children’s Privacy

AviationGrade is intended for users preparing for aviation-related examinations and professional training.

If you are under 18 years old, you should use the Service only with the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal data from children without appropriate consent. If you believe that a child has provided personal data to us without the required consent, please contact us at help@aviationgrade.in, and we will take appropriate steps to review and delete the information where required.

12. Third-Party Links

The Service may link to third-party websites, including DGCA resources, airline websites, educational resources, payment providers, or social-media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing them with personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Service, legal requirements, or data practices.

When we make material changes, we will update the “Last updated” date at the top of this page and may notify you by email, through the Service, or by another appropriate method.

Your continued use of the Service after the updated Privacy Policy takes effect means that you acknowledge the updated policy, to the extent permitted by applicable law.

14. Contact and Grievances

For questions, requests, concerns, or complaints about this Privacy Policy or our handling of personal data, contact:

Email: help@aviationgrade.in

We will acknowledge and address grievances within the timeframe required by applicable law.